The following terms and conditions apply in respect of all products and services booked and hired through Abracadabra Events Pty Ltd.
A quotation is not a confirmed booking into a deposit is made and confirmed. Quotations will remain on file as a quote and not a confirmed booking into a deposit is received. To confirm a booking the client is required to pay a minimum deposit of $300.00 or full payment for bookings at the value of $300.00 or less. We do not hold tentative bookings. Confirmation of your booking will be provided in form of a receipt when paying in person or emailed within 5 business days.
All deposits are non-refundable. After a deposit has been made any cancelled items must be replaced with the same dollar value as per your booking, this is also subject to availability. If your event is cancelled for any reason deposits remain non-refundable. All cancelled events must be brought to our attention in writing via email to firstname.lastname@example.org
Abracadabra Events reserves the right to charge the client a security deposit as a security against any damaged or lost items. We will inform the client if a security bond is required. If any items are found to be damaged, missing or not returned within 5 business days the security bond will not be returned if the value is of equal value. If the damaged or missing items are of lesser value only part of the security bond will be returned. If all hired items are returned to our warehouse in good working order the security bond will be refunded to the client. Security bond payment is preferred in cash and is generally for the amount of $200, the amount of security bond can increase depending on the size of the order at any time.
All quotations and confirmed bookings are based on hire of our goods and services. If an item is for purchase the invoiced line will be marked with” purchased price”. 99% of our services are for hire only.
A minimum deposit of $300 is required to secure a booking. If the booking amount is $300 or less full payment is required at the time of booking. $1000 deposits are required on acrylic dance floors.
Payment can be made by cash, EFTPOS, credit card (Mastercard and Visa) or via bank transfer.
When paying via bank transfer it is a requirement that you email a copy of the remittance to us at email@example.com . For all online payments please use your surname and the date of your function as the reference. (transfer details can be found below)
Once a deposit has been made and you receive confirmation of your booking the final balance is required to be cleared into our account by the Wednesday prior to your function. If payment is being made on the day of your function this must be in CASH ONLY, the exact amount will be required as our staff do not carry cash on the night. Full payment is required prior to any works being carried out. If payment has not been paid prior to your function we will not provide our services. Payments can be made at any time, we have EFT facilities available in store and accept cash payments in store.
NAME OF ACCOUNT: ABRACADABRA EVENTS BSB NUMBER: 083 437 ACCOUNT NUMBER: 67 458 6335
Please confirm your final guest numbers five business days prior to your event if applicable.
Table centrepiece prices may have been negotiated on larger orders, if you table numbers drop significantly you price per table may change or the minimum order will require payment. You may however find another use for the additional paid for pieces.
If your services include pyrotechnics or special effects it is a requirement that a copy of your schedule or running sheet is emailed to us five business days prior to your event. If your schedule changes on the night we allow a one hour window of time. If we are unable to fire our pyrotechnics due to any safety reasons such as guests or children being within the clearance zone monies will not be refunded. If our products are damaged accidently by any guests at your event monies will not be refunded. If on the unlikely event that a firework does not detonate due to a manufacturing issue we will refund you on the individual firework that did not work. Abracadabra Events is not the manufacture of the pyrotechnic products.
Please refer to your quotation invoice, package or booking confirmation.
An additional charge of $150.00 applies if your venue requires our goods to picked up at the end of your event. Late night pick up is applicable for any event finishing at 9.00pm or later and is an additional charge.